The RWCCARD100 is compatible with all CyberPower UPS systems that have an optional card slot (including Smart App Online, Smart App Sinewave, Smart App LCD, and CP1500PFCLCD models).
We are having issues with Support Ticket Submissions. Please use the "Let's Chat" or call 1-877-297-6937 to connect with support while we resolve this issue.
—FAQs
The RWCCARD100 is compatible with all CyberPower UPS systems that have an optional card slot (including Smart App Online, Smart App Sinewave, Smart App LCD, and CP1500PFCLCD models).
Yes. You do not need to power down your UPS system to add it or to change it.
Yes. If you have encryption security enabled on your router, you will be prompted to enter it during the setup of the cloud card.
Yes, there will be a slight delay. It typically takes a few minutes before you see it, but can occasionally take longer.
Yes, the PowerPanel Cloud app requires the location function to be turned on.
Yes. Smart phone WiFi will need to be turned on connect to the RWCCARD100 during setup.
The RCCARD100 is compatible with all CyberPower UPS systems that have an optional card slot (including Smart App Online, Smart App Sinewave, Smart App LCD, and CP1500PFCLCD models).
Yes. You do not need to power down your UPS system to add it or to change it.
Yes, there will be a slight delay. It typically takes a few minutes before you see it, but can occasionally take longer.
Yes. When you are in the dashboard for the PowerPanel Cloud app, select the UPS system you want to check and click on the “3 dots” at the top right-hand portion of the screen, which takes you to “Device Settings”. Under Device Settings, you have an option to select “Battery Test” and initiate the test.
The “?” is a symbol for a UPS system that is not connected to the app. The UPS system may be turned off or there could be an issue with the network connection.
You need to delete the UPS system from the current account first. Using your current account in the web app, go to “Device Setting” and delete the UPS system you want to move.
Explore product guides, manuals, publications, and more
Learn more about warranties and register your product
A-to-Z definition guide for common CyberPower phrases and terms
CyberPower Systems values your privacy and your information will never be rented or sold. Information provided will be used for CyberPower's internal use only. View our Privacy Policy.
© 2024 Cyber Power Systems (USA), Inc. CyberPower is a registered trademark and brand of Cyber Power Systems (USA), Inc. All rights reserved.