Install and run the power device network utility software. Once open, click on the underlined IP address to login. Once logged in, click on the System tab and select Network Service. On the next screen double click your PDU’s MAC address. This will direct you to the Device Setup screen so you can set a Read More ›

Username: cyber Password: cyber TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product questions. Hours of operation: Monday – Friday 7:00am – 6:00pm CST Contact Tech Support: Submit Ticket Now

For PDUs with a display screen: Press and hold the select button for a few seconds. Once “IP” appears on the display screen, release the button. Your unit will then display the IP address in a sequence of four groups. For example, the IP address 192.168.20.177 would begin by showing 192, then 168, the 20 Read More ›

Yes, all switched metered-by-outlet PDU models can be configured via the web management interface. TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product questions. Hours of operation: Monday – Friday 7:00am – 6:00pm CST Contact Tech Support: Submit Ticket Now

CyberPower switched metered-by-outlet PDUs provide device-level and circuit-level monitoring of input power (V), input frequency (Hz), load (A, kW, kVA), peak load (A) and energy usage (kWh); and outlet-level monitoring of load (A, kW), peak load (kW) and energy usage (kWh). TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product Read More ›

Yes, all switched metered-by-outlet PDUs also monitor and display input/circuit power readings. TECHNICAL SUPPORT Please contact our Tech Support department with installation, troubleshooting, or general product questions. Hours of operation: Monday – Friday 7:00am – 6:00pm CST Contact Tech Support: Submit Ticket Now

Outlet-level monitoring provides IT professionals and data center managers with the data necessary to pinpoint inefficiencies and system-critical failures. This information can be used to make more precise decisions about load balancing as well as sizing IT environments to reduce the cost of ownership. Outlet-level monitoring can also be used to track power usage on Read More ›

No, PDUs with a model number that includes “HV” indicate it is for High Voltage and will only support 200V-240V input and output.

The meter will flash when overloaded. Reduce the load on the PDU until the overload is gone. If the problem remains, contact technical support.

High operating temperatures can also cause the circuit breaker to trip. Check that the ambient temperature where the PDU is installed is within the specified range.

No, PDUs do not have surge protection. If you are looking for a power distribution unit with surge protection, look at CyberPower’s line of Rackbars.

No. None of the PDUs will have on/off switches on them. All CyberPower PDUs are always on by design.